Customer Service Specialist with Czech or Slovak

Customer Service Specialist with Czech or Slovak

Full Time

Job Description

By building strong and lasting relationships with our clients and candidates, we create strengths and conditions that move business forward, accelerate personal success and create more sustainable results.

Our client is one of the largest outsourcing companies with more than 35 years of experience. The company provides service to more than 450 clients and has a presence in 28 countries. For one of their projects they’re looking for a:

Job Responsibilities:

  • Communicative with clients via phone, email and chat;
  • Resolve consumer queries and provide friendly customer service support;
  • Advise customers regarding products and services;
  • Identify, research and resolve product issues and queries concerning part/product replacement and execute solution in line with local procedures;
  • Maintain accuracy and security of customer information on the database;
  • Previous experience in a customer facing role;

Job Requirements:

  • Previous experience in a customer facing role;
  • Excellent Czech or Slovak skills;
  • Good English skills – B1;
  • Strong communication and interpersonal skills;
  • Can adapt quickly to changes in products, processes or technologies;
  • Good computer skills;

If you are interested in this opportunity please send your CV in English. All applications will be treated with strict confidentiality.

Only shortlisted candidates will be contacted. Our services are free of charge for all applicants.

H&R Consult operates under License 3245/01.12.2021

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